Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

Karnal Fresh, which is operated by BLENDUS MEDIA PRIVATE LIMITED, we collect your personal information, such as your name, address, and email address, when you purchase products from our store, as part of the buying and selling process. Additionally, when you browse our website, we automatically receive your computer’s internet protocol (IP) address to provide us with information about your browser and operating system.

With your consent, we may also send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

By providing us with your personal information, you consent to our collecting it and using it only for the specific reason of completing a transaction, verifying your credit card, arranging for a delivery, or returning a purchase. If we ask for your personal information for a secondary reason, such as marketing, we will ask for your expressed consent or provide you with an opportunity to decline.

If you change your mind and wish to withdraw your consent for us to contact you or use or disclose your information, you may do so at any time by contacting us at info@www.karnalfresh.com or mailing us at Liberty Export House, 319-A, Gill Niwas, Railway Road, Ibrahim Mandi, Karnal, Haryana, 132001.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – PAYMENTS

All payments for services provided by Karnal Fresh (BLENDUS MEDIA PRIVATE LIMITED) shall be made through Cashfree payment gateway. The payment gateway accepts various modes of payment such as debit cards, credit cards, net banking, UPI, and wallets. By making payment through the payment gateway, you agree to be bound by the terms and conditions of Cashfree payment gateway.

In case of any payment dispute or failed transaction, please contact our customer support team at info@www.karnalfresh.com for resolution. We shall investigate the issue and take appropriate action to resolve it within a reasonable time.

We do not store any credit or debit card details, net banking details, or other payment instrument details of the customer. All payments are processed securely through Cashfree payment gateway.

If you have any questions or concerns about our payment policy, please contact us at info@www.karnalfresh.com for assistance.

SECTION 5 – THIRD-PARTY SERVICES

We only use third-party providers to the extent necessary to allow them to perform the services they provide to us, and they are required to adhere to their own privacy policies. We recommend that you read their privacy policies to understand how your personal information will be handled by these providers.

Please note that certain providers may be located in a different jurisdiction than either you or us. If you proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

If you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

SECTION 7 – COOKIES

We use cookies to maintain your user session but do not use them to personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

By using our website, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use our site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We at Karnal Fresh reserve the right to modify this privacy policy at any time without prior notice, so we encourage you to review it frequently. Any changes or clarifications will be effective immediately upon posting on our website. If we make material changes to this policy, we will notify you via email or by placing a prominent notice on our website.

QUESTIONS AND CONTACT INFORMATION

If you have any questions about this Privacy Policy or wish to access, correct, amend or delete any personal information we have about you, or register a complaint, you may contact our Privacy Compliance Officer at info@www.karnalfresh.com or by mail at:

BLENDUS MEDIA PRIVATE LIMITED Liberty Export House, 319-A, Gill Niwas, Railway Road, Ibrahim Mandi, Karnal, Haryana, 132001, India.